Lowes vs Home Depot Carpet [Compared to Scandalous Alternatives]

Lowes and Home Depot carpet costs between $1 and $6 per square foot. Free installation is offered on larger orders together with free measurements on selected carpets that cost at least $1 per square foot.

You can order carpet at Lowes and Home Depot for your entire house. Both retailers work with contractors who measure your home and who install carpets for you. Customers can choose their preferred carpets in-store or at Lowes.com and HomeDepot.com.

If you’re after new carpets in your home you might be wondering which the best place is to buy carpet. The main options are local carpet stores which are easily found all around the country as well as Lowes and Home Depot. It might be a long drive to get to the large stores but it might be worth it.

The thing with carpet purchases from Lowes and carpet purchases from Home Depot is that they‘re different (read ‘better) than Lowes and Home Depot appliances, as an example, when compared to other stores.

There are a few issues with your purchase, however.

Lowes carpet problems and Home Depot carpet problems are reviewed in high numbers. But you shouldn’t let these complaints hold you back as the alternatives are far worse, as you can read at the end of this comparison. Until then, let’s see which of these sells good carpets and how you can have them in your home in no time.

Carpet installation – Lowes vs Home Depot

Lowes and Home Depot offer carpet installation services through contractors. They don’t install carpets for you as they work with local contractors to have the carpets installed for them in your home. This service is ‘free’ but its cost is often included in the final price of the carpets.

This being said, Lowes and Home Depot carpets are available at good to very good prices. Starting at $1 per square foot you can’t complain about carpet quality. If you want higher pile or thicker carpets for high traffic areas you can pay anywhere between $4 and $6 per square foot at both retailers.

Still, these prices are often better compared to the prices asked by independent carpet stores.

  • Lowes – Free Carpet Installation on Orders Over $599 Plus 99c per sq ft carpet

It costs more to have your carpet installed from Lowes due to a higher minimum order. You need to spend at least $599 at Lowes to have the carpet installed for free while you only pay $499 at Home Depot for free carpet installation.

  • Home Depot – Free Carpet Installation on Orders Over $499

You can get free carpet installation cheaper at Home Depot just through a smaller minimum order policy. It generally takes a few weeks for the carpets to be installed.

 

Lowes carpet install review

Lowes is currently facing a large number of negative reviews on its carpeting service. Since it can’t control subcontractors the jobs these professionals do are not always up to standard. From carpet creases within 2 weeks to constant delays and even installing the wrong carpet, these negative reviews keep on piling up. However, these are only a small part of what users experience as most are likelier to leave a bad review if anything goes wrong than to leave a positive review if all is good.

Home Depot carpet install review

Things aren’t too different for Home Depot carpet reviews. You can easily find horror stories where the carpet was stapled to hardwood floors. Some customers even complained about slow customer service, slow returns, and constant delays on carpet installation orders.

You can expect Lowes and Home Depot to install carpet within 2 weeks after placing an order. However, it can take up to 7 weeks to have carpet installed in busy periods which both Lowes and Home Depot fail to mention. Carpet returns are slow at both Lowes and Home Depot. Customers can expect replacement carpet to be installed anywhere between 1 week and 2 months.

What happens when Lowes and Home Depot install the wrong carpet?

Both Home Depot and Lowes have been held accountable for installing the wrong carpet. It’s best to be at home when contractors come to install the carpet. Otherwise, you can expect a series of weeks with calls, messages, and photo exchanges with the seller which is often frustrating, time-consuming, and not very professional.

Best Lowes Carpet

Lowes stocks knew carpet brands as well as its carpet brands. You can choose from the following.

  • Stainmaster
  • Joy Carpets
  • Foss
  • Shaw
  • Mohawk
  • Lancer Enterprises
  • Phenix
  • Coronet
  • Cornerstone
  • Dixie
  • Orion

Best Home Depot Carpet

 

  • Lifeproof
  • Home Decorations Collection
  • Traffic Master
  • Natural Harmony
  • Shaw

Trafficmaster carpet reviews show this is one of the best brands at Home Depot together with Lifeproof and its sub-brands.

Lowes vs Home Depot vs Carpet Store – The Scandalous Truth

You might be thinking that all of these carpet installation problems with Lowes and Home Depot would be something independent stores and carpet chain stores would benefit from. This is far from the truth.

  • Superior information on carpets at Lowes and Home Depot

Lowes is king when it comes to carpet information followed by Home Depot and independent carpet stores. You can easily get information on twist count, weight, height, and even the density of the fibers on carpets sold at Lowes. This is not the case with independent stores which surprisingly offer very little information about their carpets.

Furthermore, Lowes and Home Depot know how to categorize carpets by materials (nylon, wool, polyester), suitability for high traffic, pets, and even carpets for people with allergies. Such information is shockingly not available at most independent carpet stores.

  • Similar prices

Unless you’re thinking about a very particular carpet model you aren’t going to find better prices than at Lowes and Home Depot. Since these stores buy and sell thousands of carpets each month they can offer competitive prices.

  • Complicated returns

Lowes, Home Depot, and all other stores that sell carpet have complicated return processes. It might take months to have the wrong carpet replaced. Even when there are issues with the carpet many customers are still asked to do some type of physical intervention on them to have them fixed. Returns are also complicated when the carpet isn’t cut to size. While you’d think laser measurements are precise, there are plenty of wrong measurements taken by contractors.

So where do you buy carpet then?

Both Home Depot and Lowes are ideal places to buy carpets from if you can install them yourself. DIY carpet installation is the only true method of protecting surfaces such as hardwood floors, confirming the right carpet, and even eliminating carpet creases.

If you can’t install carpet yourself or you don’t have the time to do it it’s best to find an independent contractor to do it for you instead of a Lowes or Home Depot contractor. Bad experiences typically put people off when buying carpet at these stores again. However, almost all bad experiences are tied to contractors doing a bad installation job rather than about the carpets themselves being of bad quality.

Final words

Lowes is superior to Home Depot for carpet. Its clear categorization and a large amount of information on each type of carpet make it ideal for most customers. Home Depot is still preferable to independent carpet stores given it also has a transparent product information policy for its products.

 

FAQ

Does Home Depot or Lowes offer free carpet installation?

Both Home Depot and Lowes offer free carpet installation on minimum orders. It takes at least 2 weeks for the carpet installation contractors to get to your home with the ordered carpet.

Is carpet installation better at Lowes or Home Depot?

Both Lowes and Home Depot offer poor carpet installation standards. They work with independent local contractors. It’s best to check references about these contractors before committing to either Lowes or Home Depot.